Reorder Portal

Give repeat customers a self-serve portal. Free your salespeople for the work only they can do.
If your customers buy the same things on a regular basis — consumables, parts, add-ons, materials — and your salespeople are the ones making it happen, this is for you.
The problem
It's answering the same questions. Processing the same orders. Managing accounts that have been buying the same things for years.Every time a repeat customer calls to reorder, a salesperson picks up the phone instead of picking up a new account.That's not a people problem. That's a process problem.
What changes
They log in and see their products, their prices, their addresses. Nothing to figure out. They reorder in seconds — and because it's that easy, they do it more often.
An entire category of work ceases to exist. No re-orders by email. No retyping. No corrections. Every order arrives correctly, every time, without anyone touching it.
They stay connected to every account. But they're no longer the middleman for orders that don't need them. The relationship stays. The admin disappears.
Zero friction reordering
Everything your customers need — their prices, their products, their delivery addresses — already lives in your system. The Reorder Portal puts it in front of them in a form they can act on.Nothing to duplicate. Nothing to maintain. The only upkeep is your customer pricelist — and when that changes, the portal changes with it.
"Reorder Portal is like opening a window into your system — and then seeing that window become a portal your customers can buy from."— CEO, early customer
For the sales managerYou didn't build a sales team so they could spend all their time on simple repeat orders. You built it so they could handle the complex ones. The Reorder Portal doesn't replace anyone — it removes the part of the job that's been quietly consuming the best hours of every working day.
Every week this stays unsolved, your salespeople spend hours on admin that doesn't require them — while the accounts worth growing sit unattended.
The status quo isn't neutral. It has a price. You're paying it now.
✓ AL extension installation and configuration
✓ Azure environment setup (in customer's tenant)
✓ Backend and frontend deployment
✓ Customer data sync configuration
✓ Admin training
✓ Initial customer onboarding support
Quick to show. Easy to evaluate. The only upkeep after setup is keeping your customer pricelist current — which you're already doing. You decide if it fits.